Get a Refund on Recalled Products
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Infant formula, teething tabs, fever reducer, cantaloupe, the list goes on and on. Product recalls seem to be as common as diaper changes these days. As a consumer, it’s a big annoyance. As a mother, it’s annoying, scary, and expensive.
I buy a month’s worth of formula at a time, and you can bet I’m not just going to throw out 4 large, unopened, expensive canisters of formula and just chalk it up to a wasted purchase. I’m also not going to feed that stuff to my baby either.
To be honest, my son’s formula wasn’t recalled, at least not the formula he’s been on for the last 6 months or so. He’s strictly on Earth’s Best Organic formula, but I did have a canister of Similac Organic that I bought and hadn’t used yet. I guess I was too lazy, or busy, to return it, so I kept it on hand “just in case”.
When I heard about the recent Similac recall, I didn’t even check to see if the canister I had was involved in the recall. I was going to throw it away just to be extra safe. But it was expensive. I could buy alot of diapers, or a canister of bug-free formula, with the money I spent on it. Rather than throwing it out, I emailed Diapers.com, the place I had ordered it from, and told them that I wanted to return a canister of formula that I wasn’t going to use. To my surprise, they didn’t mention the recall. They just authorized the return.
I sent the formula back, and a while later I called to check the status of my return. They told me that it had been recalled and that I’d have a credit issued to my account. Well, that sounded good, but I now buy my little guy’s formula from Amazon.com (where I get 15% off and free shipping using their Subscribe & Save program), so I asked if I could get a refund instead. I was told that the money couldn’t be refunded to my credit card but that they could mail me a check, an offer I happily accepted.
I didn’t have any of the recalled Tylenol, but since I keep a bottle of fever reducer on hand for each one of my kids so as not to spread their germs to each other by using the same bottle, you can bet I’d be trying to get a refund for that, too! Even though my family wasn’t affected by that recall, I searched the internet (for the purpose of this article) to see what the pharmaceutical company was doing with regard to refunds. From what I read, they’re offering refunds and/or coupons for a free replacement product. Of course that doesn’t undo any damage that has already been done, but it does help offset the cost of your purchase.
So, if a product you’ve purchased is recalled, there are things you can do to try to get a refund, credit, or free product replacement.
1. Call the company to ask what they recommend.
2. Return the product to the store from which you purchased it.
Most companies carry product recall insurance to assist with the costs of the recall, which sounds both scary and comforting at the same time. That doesn’t make up for a baby’s bellyache from drinking recalled formula, but it does provide financial compensation. That doesn’t necessarily make the problem go away, but it does make life a bit easier to afford!
